Returns & Exchanges
At Patina Research, we understand that finding the perfect fit is essential for pieces meant to last a lifetime. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all items in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our studio receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.